![]() ![]() I will let any person I know looking to rent to avoid this company. I'm so relieved that we are home owners and won't have to rent again but I feel sorry for the naïve consumers who will be taken advantage of by these vile corporation. In fact, they kept calling us offering us lower rent or better lease terms. My husband called and spoke to them in April. But at no time did the leasing office warn us of this charge. I will accept responsibility for not reading the lease to verify our termination date. According to them, our lease was until 7/19. I know this because I checked it and we kept in contact with the neighbors. They didn't rent out the property until 8/1. They took $1280 for an "early termination fee". We got our security deposit refund back today. At NO time did the company warn us of a "Early Termination Fee". They expected us out at 5PM "business hours". My husband and I were working and had planned on getting the last of a few items that day, since that was the day we gave to vacate. Also side note, they called us at 5PM on June 30 asking if we had vacated the property. Our daughter owns a house cleaning company, so to say we left this home in spotless condition is an understatement. We contacted First Key and gave notice, well within the 60 day prior to lease expiration date. We decided to purchase a home in the same town. ![]() ![]() My husband and I rented a home in Forney TX from this company. And their payment center has an average of 80 calls in queue. They have offshored their customer service, so good luck getting assistance. Learn from our expensive mistake.ĭo not do business with this company. ![]()
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